Privacy and GDPR

WHAT IS THE PURPOSE OF THIS PRIVACY NOTICE?

The pur­pose of this doc­u­ment is to inform you, eas­i­ly and clear­ly, what and how we process your per­son­al data when you access and use this web­site, www.cloverchildcareservices.co.uk  

It is of utmost impor­tance to review this doc­u­ment, which also high­lights your rights and choic­es.

For the pur­pose of data pro­tec­tion leg­is­la­tion, includ­ing the UK Data Pro­tec­tion Act 2018, the EU Gen­er­al Data Pro­tec­tion Reg­u­la­tion (GDPR), the UK Pri­va­cy and Elec­tron­ic Com­mu­ni­ca­tions Reg­u­la­tions 2003 (PECR), and oth­er applic­a­ble leg­is­la­tion, the con­troller is:

Clover Child­care Ser­vices Ltd
The Old Rec­to­ry
Old Rec­to­ry Road
Brum­stead
Nor­wich
NR12 9EU

Our Data Pro­tec­tion Offi­cer is The Pri­va­cy Worx and can be con­tact­ed at dpo@theprivacyworx.com 

WHEN, HOW AND WHAT KIND OF PERSONAL DATA DO WE COLLECT?

When you access and browse www.cloverchildcare services.co.uk web­site (includ­ing when you fill in con­tact forms on our web­sites or apply for a job) you may give us infor­ma­tion about your­self.

This infor­ma­tion can include:

OUR USE OF YOUR PERSONAL INFORMATION

We use the per­son­al infor­ma­tion that you pro­vide to us to pro­vide access to our ser­vices, includ­ing to ensure that when you apply for a job or require us to con­tact you, we are able to do so.

From time to time, we may con­tact you to tell you about new ser­vices, news or events that may be rel­e­vant to you and that you have con­sent­ed to.

We also process your per­son­al infor­ma­tion where we are required to do so by law and for the exer­cise or defence or legal claims.

We use your per­son­al infor­ma­tion to pro­vide you with the infor­ma­tion you ask for. We may also use your infor­ma­tion in our legit­i­mate inter­est to admin­is­ter our sites and for inter­nal oper­a­tions, includ­ing trou­bleshoot­ing, data analy­sis, research, sta­tis­ti­cal and sur­vey pur­pos­es, includ­ing noti­fy­ing you about changes to our ser­vice. In addi­tion, we may han­dle any non-sen­si­tive per­son­al data for our legit­i­mate pur­pos­es. We will not sell your details to any third par­ties or use your data in any oth­er way than those list­ed above.

WHERE WE STORE YOUR DATA

Any per­son­al data we col­lect from our web­site will be stored on Clover Child­care Ser­vices IT Sys­tems.

Clover Child­care Ser­vices may use third par­ty sup­pli­ers and ser­vices such as tech­ni­cal sup­port, cloud stor­age and web sup­port. These sup­pli­ers act on behalf of Clover Child­care Ser­vices and do not facil­i­tate their own com­mer­cial objec­tives whilst pro­cess­ing your per­son­al infor­ma­tion. While per­son­al infor­ma­tion may be pro­vid­ed to these sup­pli­ers to enable them to per­form their agreed tasks, such infor­ma­tion remains the prop­er­ty of Clover Child­care Ser­vices at all times and the sup­pli­er organ­i­sa­tions involved are bound by spe­cif­ic con­fi­den­tial­i­ty and non-dis­clo­sure agree­ments.

The trans­mis­sion of infor­ma­tion via the inter­net may not be com­plete­ly secure, how­ev­er, we use strict pro­ce­dures and secu­ri­ty to pre­vent unau­tho­rised access.

SECURITY OF PERSONAL INFORMATION

We use admin­is­tra­tive, tech­ni­cal, and phys­i­cal mea­sures to safe­guard per­son­al infor­ma­tion against loss, theft and unau­tho­rised uses, access or mod­i­fi­ca­tions.

THIRD PARTY WEBSITES AND APPS

Our web­site may con­tain links to and from third par­ty web­sites, such as Face­book and Twit­ter. Please note that if you fol­low a link to any of these web­sites that they will have their own terms of use and pri­va­cy poli­cies and we do not accept any respon­si­bil­i­ty of lia­bil­i­ty for these poli­cies. Please check these poli­cies before you sub­mit any per­son­al data to these web­sites or apps. The rel­e­vant pri­va­cy notices can be found here — Twit­ter – Face­book

YOUR RIGHTS

Data pro­tec­tion leg­is­la­tion states that you have the fol­low­ing qual­i­fied rights regard­ing your per­son­al data:

  • Access – you may request we pro­vide you with the data we hold
  • Rec­ti­fi­ca­tion – you may request we cor­rect any inac­cu­rate data
  • Era­sure – you may request we erase your data
  • Restric­tion – you may request we stop pro­cess­ing your data but retain it
  • Porta­bil­i­ty – you may request we pro­vide you or a nom­i­nat­ed par­ty with your data in a com­mon­ly used, struc­tured and machine-read­able for­mat

You can exer­cise your rights in rela­tion to the per­son­al data col­lect­ed on this web­site at any time by using the postal address above or by con­tact­ing our Data Pro­tec­tion Offi­cer.

Should you wish to exer­cise your rights in rela­tion to Twit­ter, Face­book, you must con­tact them direct­ly.

If you wish to make a com­plaint about how we have han­dled your per­son­al data, please email dan.knight@cloverchildcareservices.co.uk and we will inves­ti­gate the mat­ter.

If you are not sat­is­fied with our response or believe we are not pro­cess­ing your data in accor­dance with the law, you can con­tact a Nation­al Data Pro­tec­tion Author­i­ty which, in the UK is the Infor­ma­tion Commissioner’s Office.

Our Data Pro­tec­tion Offi­cer can be con­tact­ed at dpo@theprivacyworx.com

REVIEWING OF THIS PRIVACY NOTICE

In the future, we may revise this Pri­va­cy Pol­i­cy and make changes, if nec­es­sary. If we do, we’ll let you know about any mate­r­i­al changes, either by noti­fy­ing you on this web­site or by send­ing you an email, if you have pro­vid­ed with that.

CONTACTING US

If you have any ques­tions about this pri­va­cy pol­i­cy, you can email dan.knight@cloverchildcareservices.co.uk, or call Clover Child­care Ser­vices on 01692 581467